Refund Policy

Refund Policy – Purlsmile.online

We want you to be satisfied with your purchase.

1. Returns  
You have 14 days from the date of delivery to request a return.

2. Eligibility  
To be eligible for a return:
- Item must be unused and in original packaging  
- Proof of purchase is required  

3. Non-Returnable Items  
Certain items such as personal care products may not be eligible for return due to hygiene reasons.

4. Refunds  
Once your return is received and inspected, we will notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.

5. Shipping Costs  
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

6. Damaged or Defective Items  
If you receive a damaged or defective item, contact us immediately at support@purlsmile.online.

7. Contact  
support@purlsmile.online